Tenant FAQs

If you visit our website and go to 'Property Search,' you'll find properties available for rent.

We are located at 7500 Roosevelt Way NE, Seattle, WA 98115, USA.

Anytime there is a maintenance issue, please submit a maintenance request through your tenant portal. 

Our maintenance process prioritizes tenant satisfaction and long-term value for your property. We conduct regular inspections, promptly address requests, and employ skilled repair technicians. Enjoy transparent communication and access to reports and invoices through our Tenant Portal. Let us handle the maintenance so you can focus on other things. Contact Real Property Associates today for a hassle-free experience.

Real Property Associates prioritizes your peace of mind. While we handle all maintenance concerns, knowing true emergencies ensures fast action and minimizes damage. Call 911 immediately for safety hazards like gas leaks, major leaks, or unlivable conditions. Non-emergencies like dripping faucets or cosmetic repairs can wait. Submit a maintenance request on your tenant portal. When unsure, err on caution and contact our 24/7 team. Visit our website or call for a complete list and details.

• If you have an emergency maintenance request, which includes: no heat, no hot water, no water, no working refrigerator, please call our emergency line, 206-617-8589.

• If you are experiencing an emergency such as a fire, gas leak or medical emergency call 911. 

• Lockouts are not considered emergency maintenance, please contact a locksmith. 

• For all other maintenance, submit a maintenance request on your online portal.

No need to be home. Real Property Associates prioritizes your convenience. We schedule maintenance with ample notice and only enter your property when authorized by you or in an emergency. Our certified technicians are professional, respectful, and leave the place clean upon completion. For added peace of mind, we offer key lockboxes for secure access during your absence. Rest assured, your home is in good hands with Real Property Associates.

If you visit our website, you can find information on logging in and setting up an account. Additionally, you’ll find resources for further assistance, from video tutorials, step guides, FAQs, and more.

 If you visit our website, you can find information on logging in and setting up an account. Additionally, you’ll find resources for further assistance, from video tutorials, step guides, FAQs, and more.

If you visit our website, you can find information on logging in and setting up an account. Additionally, you’ll find resources for further assistance, from video tutorials, step guides, FAQs, and more.

Your Real Property Associates tenant ledger will show tenant info, lease dates, and security deposit. Transactions are listed by date, type (charges/payments), reference number, amount, and running balance. Access detailed records and explanations online or contact our friendly team for personalized guidance.

Pay online 24/7 with our secure portal or set up automatic payments for ultimate convenience. Checks are accepted, too, but for the fastest and most hassle-free experience, go online or enroll in auto-pay. Contact your dedicated property manager with any questions. 

We do not accept rent in cash in our office; tenants have access to electronic cash payments and unique PaySlips to present at participating locations to make their payments with cash. For more information, please reach out to your property manager. 

Rent is due in full on the 1st day of the month. For rent received after the 5th, a late fee will be due each day rent is delinquent.

Your rent payment may take a few days to process and clear your account. You will receive a confirmation email once the payment is successfully submitted. If you didn’t receive a confirmation email, your payment may not have been received; please reach out to your property manager.

Yes, all financially responsible tenants will have the ability to pay online. Online payments are not required in full. 

Yes, for credit or debit cards, there will be a fee. It is always free to pay online via eCheck. 

Your Real Property Associates ledger shows tenant info, lease dates, and security deposit. Transactions are listed with dates, types, amounts, and your running balance. Want more details? Access online records or contact our friendly team. We prioritize transparency and are here to help you make the most of your property.

If you wish to create a payment plan for your deposit, contact your property manager. 

A copy of your lease will always be included on your tenant portal. 

Renters insurance is mandatory. It protects your belongings from damage or theft, even if your landlord's insurance covers the building itself. Real Property Associates prioritizes resident well-being and offers Renters Insurance through our Resident Benefit Package.  Consider the value of your possessions and potential risks like fire, theft, or water damage when deciding. Protecting your belongings can save you significant financial stress in the long run.

You will generally receive your lease renewal offer 60-90 days before the end of your lease. 

If you wish to renew your lease, please contact your property manager directly. 

First, you will need to contact your property manager to begin a roommate swap. The person who will be taking your place on the lease will need to be screened. If they are approved, a lease addendum will need to be sent out to be signed by all parties, even you, confirming that a resident is being removed from the lease and adding an additional tenant. 

Yes, there is a charge to add a roommate. Generally, this will be $250.00. 

Please contact your property manager if you wish to add a pet to your lease. 

Yes, there will be an additional deposit for adding a pet. 

Tenants must provide a minimum of 20 days before the end of the term or the month tenants wish to leave. 

Check your lease for the notice period and submit a move-out notice on your tenant portal or in writing. All you need to do is keep rent and utilities current, forward your address, and relax. We handle the rest, from cleaning to returning your deposit. Questions? Your dedicated property manager is here to help. Easily make your move with Real Property Associates.

Real Property Associates excels in managing your rental property, and we can assist with home buying. We also have an extensive network of trusted partners, including experienced real estate agents who can guide you through the purchase process. We're happy to connect you with a qualified agent who understands the local market and can help you find your dream home. Let us know if you'd like us to facilitate an introduction. Remember, a smooth transition starts with the right team by your side, and Real Property Associates is here to support your real estate journey every step of the way.

Tenants under our Resident Benefit Package will also receive Home Buying Assistance through Real Property Associates and our Real Estate Agents. When tenants are ready to purchase a home with one of the highly rated real estate agents, Real Property Associates will contribute $1000 in a home buying credit.

Check your lease for the notice period and submit a move-out notice in writing. All you need to do is keep rent and utilities current, forward your address, and relax. We handle the rest, from cleaning to returning your deposit. Questions? Your dedicated property manager is here to help. Easily make your move with Real Property Associates.

You will receive your preliminary security deposit reconciliation within 30 days of your lease end date. Your final reconciliation may take anywhere from 60 to 90 days to complete to allow for final invoices, and utility accounts to be completed and closed. 

This can be done on your tenant portal and through the Contact Us page when you select Request Notice to Vacate. 

No, you will need to contact your property manager directly to work out a prorated rent.

We will likely not show your property before you move out unless the situation calls for it, such as a break lease.